What is a customer relationship management (CRM) system and who needs it?
WHAT IS A CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM AND WHO NEEDS IT?
First: What is the field of Customer Relationship Management?
Customer Relationship Management (CRM) is a marketing technique for managing all of your company’s relationships and interactions with existing clients and potential clients, with the goal of improving business relationships and growing your business.
CRM system helps...